1732 Quail Ridge Road

Raleigh, NC 27609

 

Tel: 919-878-8342      Toll-free:  888-606-5455        Fax: 919-516-4178

Email: GLFrench@nc.rr.com

 

Celebrating Our 15th Year of Commitment to Excellence

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Excerpt from Chapter 7, Maintenance Strategies

Often site managers who worked their way up from a maintenance position to a management position are very comfortable dealing with actual maintenance tasks but have difficulty dealing with the administrative requirements of the job.  For those who started as leasing agents, rental secretaries, or in other administrative positions, the opposite may be true.  These managers may find it intimidating to have to rely on the judgment and expertise of their maintenance staff when dealing with maintenance issues.  

    I believe that the manager does not have to be a former maintenance employee or have a maintenance background to be successful in managing the maintenance function at a property.  Instead, effectively controlling a process that requires sound policies, practical procedures, and detailed paperwork is the key to success.  Indeed, this is the essence of a successful maintenance program at residential properties.  

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1732 Quail Ridge Road - Raleigh, NC 27609

Call Toll Free: 888-606-5455

       Fax: 919-516-4178